We take your privacy seriously. This policy explains what personal data we collect when you visit our website, make a reservation, purchase a voucher, or get in touch with us — and what we do with it.
The data controller is Mitchell Restaurants Ltd, trading as The Galley, of 41 Fore Street, Topsham, Exeter, Devon, EX3 0HU. Registered in England & Wales, Company No. 07410018. VAT No. GB 100 9990 23.
If you have any questions about this policy or how we handle your data, contact us at:
The Galley Restaurant
41 Fore Street, Topsham, Exeter, Devon, EX3 0HU
fish@galleyrestaurant.co.uk · 01392 876078
When you book a table through our website (via ResDiary) or by telephone, we collect your name, email address, phone number, party size, and any dietary notes or preferences you provide. We use this to confirm your booking, send reminders, and make sure the kitchen is prepared for any requirements you've shared.
The legal basis for this processing is contract performance — we need it to fulfil your booking.
When you purchase a gift voucher through GiftPro, your name, email address, and payment details are processed. Payment data is handled entirely by our payment processor and is never stored by us. We use your contact details to deliver the voucher and keep a record of the transaction.
The legal basis is contract performance.
When you submit a private dining enquiry, we collect your name, email address, phone number, occasion details, and any other information you choose to share. We use this solely to respond to your enquiry and, if you proceed, to arrange your event.
The legal basis is legitimate interests — specifically, to respond to enquiries made to us.
If you subscribe to our monthly newsletter, we collect your email address. We send one email a month about what's on the menu, upcoming events, and seasonal notes from the kitchen. We never pass your address to third parties for marketing.
The legal basis is your consent. You can unsubscribe at any time using the link in any email we send, or by writing to us.
When you contact us directly, we may keep a record of that correspondence to help us respond accurately and follow up where necessary. We do not retain contact records beyond what is reasonably necessary.
The legal basis is legitimate interests.
We collect anonymised data about how visitors use our website — which pages are viewed, how long is spent on them, and what device or browser is used. This data does not identify you personally and is used only to improve the website. Analytics are only activated with your consent via our cookie notice.
The legal basis is consent.
We keep reservation and voucher records for up to three years from the date of the booking or transaction — primarily for financial record-keeping obligations under UK law. Newsletter subscribers remain on our list until they unsubscribe. Contact correspondence is retained for twelve months unless we have an ongoing reason to keep it longer.
We do not sell your personal data. We share it only with the third-party services required to run the restaurant:
All processors we use are contracted to handle your data lawfully and securely, and only for the purposes we have specified.
Our website uses cookies. Strictly necessary cookies keep the site working (for example, maintaining your session during booking). Analytics and marketing cookies are only placed with your consent. You can change your cookie preferences at any time using the cookie settings link in the footer, or by adjusting your browser settings.
A full list of the cookies we use is available in our cookie notice.
Under UK GDPR you have the right to:
To exercise any of these rights, write to us at fish@galleyrestaurant.co.uk. We will respond within one month.
If you are unhappy with how we have handled your data, you have the right to complain to the UK Information Commissioner's Office (ICO). The ICO can be contacted at ico.org.uk or by calling 0303 123 1113. We would ask that you contact us first so we can try to resolve any concern directly.
We may update this policy from time to time. The date at the top of this page will always reflect the most recent revision. For significant changes, we will notify newsletter subscribers by email.